FAQ

Will I get a shipping notification when my order goes out? 

Yes! An auto-generated email will be sent to the provided email address when your item has shipped. 

Do you do custom orders?

Hannah is only going to be taking 2-3 custom orders a month. Please fill out the custom order form to get scheduled. 

How long do orders generally take?

Made to order items can take up to 6-8 weeks while custom orders can be from 10-12 weeks during the holiday season.

Can I return my item? 

All sales are final. Please make sure to order your correct size. If there are any preferences on your order please reach out and we will do our best to accommodate. 

Can I get my item resized? 

Resizing is incredibly difficult and time consuming. To save everyone the time and headache please make sure to order your correct size. Your item can be resized, however but there will be a $75 fee plus an additional $25 per stone. 

Can I pay over time?

Afterpay is available on site for US customers which gives you the availability to pay for your item over 4 payments with NO interest and NO credit check. We are currently working on similar options for other countries. 

Do you teach how to make jewelry?

Hannah is absolutely flattered that there is interest in learning her craft. Unfortunately, at this time she does not teach but is considering some options after the baby is born.