FAQ

Will I get a shipping notification when my order goes out? 

Yes! An auto-generated email will be sent to the provided email address when your item has shipped. You may also choose to sign up for SMS notifications. 

Do you do custom orders?

Please contact me via instagram DM for custom inquiries.

How long do orders generally take?

Made to order items can take up to 6-8 weeks while custom orders can be from 10-12 weeks. Please Note the engagement ring turn around time is extensive due to materials sourcing at this time.

Can I return my item? 

All sales are final. Please make sure to order your correct size. If there are any preferences on your order please reach out and we will do our best to accommodate. 

Can I get my item resized? 

Resizing is not an offered service. If you receive an item in the size ordered and it does not fit correctly please take it to a local jewelry shop to receive a resizing quote. If you receive an item in the incorrect size please email info@desertcndor.com and I will resolve the issue. 

Can I pay over time?

ShopPay Installments are a pay in 4 payment plan that requires no credit check and does not charge interest. Also, when checking out with PayPal you will be given the option to pay with a similar pay in 4 plan as well as PayPals credit option- which is a monthly plan.  

Do you teach how to make jewelry?

Im SO flattered that you would want to learn from me, however my hands are full at this time. In the future I may offer classes as a retreat!